These are the questions we get asked the most

How do I know which product is best for me?
Go on, read about our products! Our site has all the information you need. Still not sure after looking through the products? Feel free to contact us and ask!
Do you ship everywhere?
We ship in AU and NZ with local AU support. Shipping is absolutely FREE on orders $120+.
What are the shipping costs?
Shipping & Handling Charges are as follows:
Australia:
Flat fee shipping starts at $7.95 depending on location for all Australian orders under $120 (free shipping $120+)
New Zealand:
$16 flat fee for all Australian orders under $120 (free shipping $120+)
How long will it take to receive my order?
Orders in Australia takes 2-5 business days
Orders in New Zealand will take up to 12 business days
Can I get a product sample?
Samples are so small and that’s not enough for you to see real results! But, since we offer a 100% results guarantee – there’s no reason not to try it!
What is your product return/exchange policy?
We think the B-Tight Booty mask is AMAZING! Because we are so certain, we offer a 60-day 100% results guarantee. How does it work? If you're not seeing results after 45 days of using B-Tight, shoot us an email at customerservice@cosmeticssquad.com.au for information about exchanging your product. (Please refer to our return policy for more information)
I received a damaged product. What should I do?
We’ll send you a replacement as soon as possible! Just contact our customer service team. (Please refer to our return policy)
Can Cosmetics Squad products be used during pregnancy or breastfeeding?
Some products are not recommended to use during pregnancy or breastfeeding.
FLAWLESS WRINKLE FILLER - Formula contains Vitamin A so it is not recommended during pregnancy or breastfeeding.
B-TIGHT BOOTY MASK - This mask is NOT suitable during pregnancy. Due to an active ingredient of caffeine, which stimulates circulation, the mask is not recommended during pregnancy.
FLIRT LIP PLUMPING KIT - Active Lip Puff contains active ingredients that boost blood circulation and is not recommended during pregnancy. However, our Lip Scrub can be used as often as you’d like!
GLAMOUR GOLD KIT - This product is safe during breastfeeding. However, the serum and mask contains powerful active ingredients and therefore is not recommended during pregnancy.
MIRACLE - Please consult with your doctor before using during pregnancy or breastfeeding.
B-FLAT BELLY FIRMING CREAM - We do not recommended to use this product during pregnancy or breastfeeding.
Do Cosmetics Squad products contain Parabens?
ABSOLUTELY NOT! We want to make sure you are healthy. All of the products we sell are Paraben Free and are made with NO Mineral Oils, NO SLES, NO SLS, NO UREA, NO Phthalates and NO Sulfates!
Are Cosmetics Squad products tested on animals?
No! B-Tight is 100% cruelty-free.
Can men use Cosmetics Squad products too?
Yes, the mask is suitable for women and men (Men also deserve a beautiful booty)
Didn’t find the answer you were looking for?
You can simply email us at: customerservice@cosmeticssquad.com.au